Privacy Policy

At Creative Studio Booking, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.

1. Information We Collect:

1.1. Personal Information: When you use our website or book services, we may collect personal information such as your name, email address, phone number, billing address, and payment details (e.g., credit card information).

1.2. Usage Information: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing activity.

2. Use of Information:

2.1. We use the information we collect for the following purposes:

To process bookings and payments for our services.
To communicate with you regarding your bookings, inquiries, or customer support requests.
To improve our website, services, and customer experience.
To send promotional offers, newsletters, or marketing communications with your consent (you can opt out at any time).

3. Data Security:

3.1. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

3.2. We use encryption, firewalls, secure payment gateways, and other security technologies to safeguard your sensitive data, such as credit card information.

3.3. Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we strive to maintain a high level of protection for your data.

4. Data Sharing and Disclosure:

4.1. We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4.2. We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, booking platforms, and marketing tools. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

4.3. We may disclose your information in response to legal requirements, court orders, or government requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Choices:

5.1. You can choose not to provide certain personal information, but it may limit your ability to use certain features of our website or book services. 5.2. You can opt out of receiving promotional emails or marketing communications by following the unsubscribe instructions provided in the emails or contacting us directly.

6. Children's Privacy:

6.1. Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected such information, please contact us to request its deletion.

7. Changes to Privacy Policy:

7.1. We reserve the right to update or modify this privacy policy at any time. We will notify you of any changes by posting the revised policy on our website with the effective date. 7.2. Your continued use of our website or services after the changes take effect constitutes your acceptance of the revised policy.

8. Contact Us:

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at +233534382072.

Thank you for trusting Creative Studio Booking with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.